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Home > Blog > Beyond Benefits: Why Relationships Matter in Health Insurance
WEDNESDAY, MAY 21, 2025

Beyond Benefits: Why Relationships Matter in Health Insurance

At Schulte Insurance Agency, we believe insurance isn’t just about policies—it’s about people.

One of our core values is “We Are Engaged: We strive to build positive and lasting relationships.” That might sound simple, but in an industry often known for red tape, call centers, and impersonal transactions, this mindset is what sets us apart.

So what does “engaged” look like in real life?

💬 We Don’t Just Show Up—We Stay Involved

From onboarding to renewal, we’re consistently checking in, offering guidance, and looking ahead so our clients don’t have to worry about what’s next. Whether it’s an upcoming legislative change, a claims issue, or helping with open enrollment logistics—we're already on it before you ask.

🤝 We Know You By Name (and Probably Know Your Dog’s Name Too)

We’re a second-generation, family-run agency—and that personal touch is built into everything we do. Whether it’s helping an employee navigate cancer treatment coverage, or celebrating a client’s business milestone, our relationships go far beyond contracts and carrier grids.

📞 When You Call, We Answer

No 1-800 numbers. No “press 4 to hold.” You get a real person who knows your company, your plan, and your people—and who’s ready to actually solve your issue, not pass the buck.

🧠 We Bring Experience, Without the Ego

We’ve seen it all—from fast-growing startups to legacy businesses reworking outdated benefits packages. We’ll bring options to the table (even PEOs if needed), and give honest, thoughtful recommendations based on what’s best for you—not for us.

🌱 Relationships That Grow with You

Most of our clients have been with us for years—many even decades. Why? Because we evolve with them. We keep our fingers on the pulse of the market and customize our service as their needs shift.


At the end of the day, we’re not just in the insurance business—we’re in the relationship business.

And we wouldn’t want it any other way.

Posted 3:31 PM

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NOTICE: This blog and website are made available by the publisher for educational and informational purposes only. It is not be used as a substitute for competent insurance, legal, or tax advice from a licensed professional in your state. By using this blog site you understand that there is no broker client relationship between you and the blog and website publisher.
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